Privacy Policy

Your privacy matters to us. Learn how NextSwordLogic protects and manages your personal information.

Effective Date: January 15, 2025
Last Updated: January 15, 2025

At NextSwordLogic, we understand that privacy isn't just a legal requirement—it's fundamental to building trust with our community. This policy explains how we collect, use, and protect your information when you use our weekly budgeting platform and related services.

Information We Collect

Personal Information You Provide

When you create an account or use our budgeting tools, we collect information you voluntarily share with us. This includes your name, email address, and any financial data you input into our budgeting system. We also collect information when you contact our support team or participate in surveys.

Automatically Collected Information

Our platform automatically gathers certain technical information to improve your experience. This includes your IP address, browser type, device information, and how you interact with our website. We use cookies and similar technologies to remember your preferences and provide personalized features.

Financial Data

As a budgeting platform, we process the financial information you choose to input for budget tracking purposes. This may include income amounts, expense categories, and spending patterns. All financial data is encrypted and stored securely within Malaysian data centers.

How We Use Your Information

Provide and improve our weekly budgeting services and platform functionality
Create and maintain your account, including authentication and security measures
Send important updates about service changes, security notices, and account information
Respond to your questions, support requests, and feedback
Analyze usage patterns to enhance user experience and develop new features
Comply with legal obligations and protect against fraudulent activities
Send optional marketing communications (with your consent)

Important Note: We never sell your personal information to third parties. Your budgeting data remains private and is only used to provide the services you've requested.

Data Sharing and Disclosure

We maintain strict controls over your information and only share it in specific, limited circumstances. We may share your data with trusted service providers who help us operate our platform, such as cloud hosting services and payment processors. These partners are contractually bound to protect your information and use it only for specified purposes.

We may also disclose information if required by Malaysian law, court order, or to protect the rights and safety of our users and platform. In the event of a business merger or acquisition, user information would be transferred under the same privacy protections outlined in this policy.

Your Privacy Rights

Access and Control

You have the right to access, review, and download your personal information at any time through your account settings. You can update your profile information, change your communication preferences, and modify your budgeting data whenever needed.

Data Deletion

You can request deletion of your account and associated data by contacting our support team. We'll process deletion requests within 30 days, though some information may be retained for legal compliance or security purposes as required by Malaysian regulations.

Marketing Communications

You can opt out of marketing emails at any time by clicking the unsubscribe link in any promotional message or by updating your preferences in your account settings. Note that you'll still receive essential service-related communications even if you opt out of marketing messages.

Data Security and Protection

We implement comprehensive security measures to protect your information from unauthorized access, alteration, or disclosure. This includes industry-standard encryption for data transmission and storage, regular security assessments, and strict access controls for our team members.

Our servers are located in Malaysia and comply with local data protection standards. We use secure HTTPS connections for all data transfers and maintain regular backups to prevent data loss. However, no system is completely secure, so we encourage you to use strong passwords and protect your account credentials.

Data Retention

We retain your personal information for as long as your account remains active or as needed to provide our services. After account deletion, most personal data is removed within 90 days, though some information may be retained longer to comply with legal obligations or resolve disputes.

Financial data entered into our budgeting tools is typically retained for up to three years after account closure to assist with any potential account recovery requests or legal requirements. Anonymous usage statistics may be retained indefinitely for service improvement purposes.

International Data Transfers

While our primary data processing occurs within Malaysia, some of our service providers may process information in other countries. When international transfers occur, we ensure appropriate safeguards are in place to protect your information according to Malaysian privacy standards.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can remove such information from our systems.

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify active users via email and display a notice on our platform. The updated policy will include a new effective date, and continued use of our services after changes take effect constitutes acceptance of the revised policy.

Third-Party Services

Our platform may include links to external websites or integrate with third-party financial services. This privacy policy applies only to NextSwordLogic services. We encourage you to review the privacy policies of any external services you choose to use, as their practices may differ from ours.

Privacy Questions or Concerns?

Email us at: [email protected]
Visit our office: 7-1, Jalan Astaka 4A/KU2, Bandar Bukit Raja, 41050 Klang, Selangor, Malaysia
Call us: +60126782994

We typically respond to privacy inquiries within 48 hours during business days. For urgent privacy concerns, please call our support line directly.